Privacy Policy

LocalGusto Travel care about your privacy and will strive to protect it. 


  • We collect and use client details only where we have legitimate business reasons and are legally entitled to do so.
  • We will be clear in our dealings with you regarding the information about you we collect and how we will use your information.
  • We will use personal data only for the purpose(s) for which they were originally collected.


When you contact us by any means to enquire about our tours, or make a booking, we must collect personal details in order to fulfil your request.

These may include:

– Full name(s) and addresse(s);
– Dates of birth;
– Passport details;
– Travel insurance details;
– Credit/debit card or other payment details;
– Emergency contact details;
– Special requirements (such as a disability or medical condition which may affect your enjoyment of the tour, as well as any dietary restrictions).


We may also ask some further questions during registration for certain services where necessary.

You are responsible for ensuring that other members of your party are aware of the content of this Policy and consent to you acting on their behalf in all your dealings with us.


How we use and retain your personal data

  • We may retain personal details for the following purposes:
  • To complete and manage your booking(s);
  • To send booking updates and for general communication;
  • To contact you with details of new tour departures, forthcoming events, surveys or competitions;
  • To disclose to our service providers (in so far as reasonably necessary) in order to secure your booking. These can include overseas destination management companies, and accommodation and transport suppliers.
  • Card payment transactions relating to our website if applicable
  • In addition to the specific purposes mentioned above, we may also process your details if necessary for compliance with a legal obligation to which we are subject;
  • To disclose to organisations that perform business functions on our behalf and use the information for analysis including monitoring, measuring and assessing trends.
  • To disclose your information for immigration, security and anti-terrorism purposes, if requested by overseas government authorities.

Protecting your data

We ensure that we have appropriate physical and technological security measures in place to protect your information, and that when we out-source any processes that the service provider has necessary security accreditations.


We do not share your personal information with others for marketing purposes.



Your rights

Your rights under data protection law are:

(a) The right to access;

You have the right to know what personal data we hold about you, where we process it and to be able to access it. We will supply you with a copy of your personal data. 


(b) The right to rectification;

You have the right to have any inaccurate personal data we hold about you rectified and, for the purposes processing a booking, to have any incomplete details completed.

(c) The right to erasure;

In some circumstances, you have the right to have your personal details erased without delay unless we have to comply with a legal obligation. Those circumstances include that your personal data is no longer necessary in relation to the purposes for which we collected it or you withdraw consent for us to process it.

(d) The right to restrict processing;

You have the right to restrict the processing of your personal data if you contest its accuracy, it was processed unlawfully or we no longer need the personal data for the purposes of our processing. Where processing has been restricted on this basis, we may continue to store your personal data.

(e) The right to object to processing;

– If the processing is based on the justification ‘necessary for a public interest’ or ‘necessary for the purposes of the legitimate interests pursued by the controller’;
– If personal data is processed for marketing purposes; and
– If personal data is processed for scientific, historical research or statistical purposes

(f) The right to data portability;

You have the right to receive your personal data from us in an accessible and readable format.

(g) The right to complain to a supervisory authority; and

If you believe that the way we process your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.

(h) The right to withdraw consent.

As we can only process your personal information with your consent, you have the right to withdraw that consent at any time.

You may exercise any of your rights in relation to your personal data by contacting us at info@localgustotravel.com

Links to other websites

Our website may contain links to websites run by other organisations. This privacy policy applies only to our website. We cannot be held responsible for the privacy policies and practices of other websites.


Marketing communications

We will not contact you for marketing purposes by post or e-mail unless you have given us prior consent to do so.


You may unsubscribe at any time. Please contact us to update your marketing preferences. 


Copyright

The contents of www.localgustotravel.com are the property of LocalGusto Travel Ltd and subject to intellectual property protection. No content of the website may be reproduced, copied, published, distributed or placed onto other websites without our consent.


This policy is reviewed regularly; it was last updated on 20 February 2018.